Privacy Policy

This Privacy Policy (the "Policy") describes the collection, use and disclosure of your personal information to and by Restor-nation Pte Ltd and its affiliates (collectively, "RN," "we", "us", or "our").

The following definitions apply to the Policy:

"Account" means the personal account you register with us;

"Services" means property care services, which may also include related products;

"Technicians" means qualified and/or apprentice property care managers and/or technicians;

"Personal Data" means such personally identifiable information that you provide (depending on the nature of your interaction with us) and may be used to identify you (such as your name, NRIC, passport or other identification number, telephone number(s), date of birth, mailing address, email address, network data), and any other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you;

"Platform" means our platform and other services which may include our website at http://www.iimafix.com (the "Website") and other third party-operated services or applications including "Facebook Messenger" and "PayPal";

The use of the Platform is subject to the Policy. The Policy form a binding agreement between you and us. So, by interacting with us and/or using the Platform and/or the Services, you acknowledge, accept and agree and are deemed to have understood, accepted and agreed to the Policy and be bound by them.

You are advised to seek independent legal advice on the Policy. If you cannot accept, or do not wish to be bound by, any of the Policy, please do not use the Platform.

The Policy does not apply to any other third party website or application used as part of the Platform. The use of such third party website or application is subject to the privacy policy of the third party.

In addition to the Policy, we have established Terms of Use that govern your use of the Platform. You can find a copy of the Terms of Use HERE.

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

The use of the Platform will require you to provide, on a voluntary basis, certain information to us, including the Personal Data. Also, we generally collect the Personal Data in the following ways:

  • when you submit an application form or other forms relating to any of our Products;
  • when you interact with us, for example, via telephone calls, letters, face-to-face meetings and emails;
  • when you purchase or obtain third party services through us;
  • when we receive references from business partners and third parties, for example, where you have been referred by them;
  • when we seek information from third parties about you in connection with the Services you have applied for; and
  • when you submit the Personal Data to us for any other reasons.

We may use and disclose the Personal Data (including to the Technicians and third parties) to facilitate the provision of our property care and other services to you. Such use and disclosure may include but not limited to the following:

  • Operate, improve or analyze usage of the Platform and/or the Services;
  • Verify your identity as the holder of an Account;
  • Administer your Account or process payments;
  • Communicate with you about the Platform and/or the Services;
  • Respond to legal or regulatory requirements, court orders or subpoenas;
  • Managing our administrative and business operations and complying with our internal policies and procedures;
  • Facilitate the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another person or entity;
  • Preventing, detecting and investigating crime and analyzing and managing commercial risks;
  • Conducting property care research and market research and surveys to enable us to understand and determine customer location, preferences and demographics to develop special offers, marketing programmes and our business generally; and
  • Purposes which are reasonably related to any of the above.

Additionally, when you visit the Website or use your Account, we may collect technical and navigational information. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve web design and functionality.

DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

We will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, the Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:

  • Companies providing services to us;
  • Agents, contractors or third party service providers who provide operational services to us, such as courier services, telecommunications, information technology, payment (see below), printing, billing, payroll, processing, technical services, training, market research, call centre, security or other services to us;
  • Our professional advisers such as auditors and lawyers;
  • Relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
  • Any other party to whom you authorise us to disclose the Personal Data to.

The Platform may include third party sites whose information, privacy and security practices may be different than ours. We have no control over information that is submitted to, or collected by, these third parties.

For any fee payment to us, you will be directed to a third party site to provide information to complete a transaction in connection with the Platform. In such cases, any information you provide to such third party sites directly to such third party will be subject to the applicable third party's privacy policy and terms of service. For example, PayPal Pte. Ltd. ("PayPal") provides third party payment processing services for us. All payments made to us will be processed by PayPal. The privacy policies of PayPal may differ from ours. Any information you submit to PayPal will be governed by their privacy policies.

WE ARE NOT RESPONSIBLE FOR HOW THIRD PARTIES HANDLE THE PERSONAL DATA. PLEASE REVIEW THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION. WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, REPRESENTATIVES, AND AGENTS EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATING TO THE ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, OR SECURITY OF ANY THIRD PARTY WEBSITES. WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, CONSULTANTS, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED USE OR DISCLOSURE OF THE PERSONAL DATA BY ANY SUCH THIRD PARTY IF WE PROVIDE SUCH PERSONAL DATA TO SUCH THIRD PARTY IN COMPLIANCE WITH THE POLICY.

ACCESSING, CORRECTING, UPDATING, AND DELETING YOUR PERSONAL DATA

You may access and update certain information, or deactivate your Account from your Account profile page after logging into your Account. Additionally and you may at any time make a request to access, correct or update the Personal Data that we have collected about you by contacting us at support@iimafix.com, including requests to inspect, amend and copy the Personal Data.

We will make reasonable efforts to respond promptly to all such proper requests, subject to applicable law. We may impose a fee for the costs associated with your request. We will not verify, modify or otherwise alter any of the Personal Data without your request or consent except for any errors or modify any immaterial information at any time.

You may at any time make a request for us to delete the Personal Data. We will promptly comply with all such requests, subject to any retention as required under any applicable law or otherwise. When we delete the Personal Data, it will be deleted from the active database, but may remain in our archives; we may also retain and continue to use your other information that is not Personal Data. Further, to the extent the Personal Data has been disclosed to third parties, we may not be able to access such Personal Data or cause the deletion or modification of such Personal Data by the relevant third parties.

USE OF COOKIES AND OTHER TECHNOLOGIES ON THE PLATFORM

The Website has certain features which are only available through the use of cookies and other user tracking mechanisms (collectively, "Cookies"). You may elect to decline Cookies if your Browser allows you to do so. In such case, you may not be able to use such features on the Website.

UNDER AGE 18

If you are under eighteen (18) years of age, your parent or legal guardian will need to authorize us to collect the Personal Data. [Click here] to get the authorization. Your parent or guardian may review and request deletion of the Personal Data in accordance with the Policy.

ASSIGNMENT

In the event of a merger, acquisition, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, we may transfer, sell or assign to third parties rights related to your relationship with us, including, without limitation, your Account and the Personal Data that you provide or that has been provided on your behalf to us. Such third parties will assume the rights and obligations of the Policy.

AMENDMENTS

We reserve the right to amend, modify, add, delete or update the terms of the Terms and the Additional Terms, at any time as we deem fit. If we change the terms of the Terms, we will post the new Terms on the Website or the Platform and you agree and acknowledge that such postings constitute notice of the new Terms to you. If you object to any changes to the Terms, please do not use or continue to use the Platform. Your continued access to and usage of the Platform signifies your acknowledgement and acceptance of any such changes to the Terms and agreement to be bound thereby.

GOVERNING LAW

The Policy and your use of this Website shall be governed in all respects by the laws of Singapore.

QUESTIONS

If you have questions or concerns about the Personal Date and/or the Policy, please contact us at help@iimafix.com.